List displaying the Following tickets (Or watch list/ Work notes list)
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05-02-2023 01:44 AM
Hello,
I would like to create a table that displays all the tickets I am following.
It can also be a table displaying the tickets on which I clicked on the watch list/ Work notes list.
Thanks for your help.
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05-08-2023 04:18 AM
Then all you need to do is create a similar module in the application navigator for the Task [task] table (which is the base table for all task types) as there is for Incidents and Requested Items. The easiest way to do it is this:
- Hover over the "Watched Incidents" link in the application navigator.
- When an icon with a pencil appears next to the link, click on it.
- When "Watched Incidents" Module form loads:
- Change the Title from "Watched Incidents" to "Watched Tasks"
- Change the Table from "Incident [incident]" to "Task [task]"
- Right-click the form header and select "Insert" from the context menu.
- If the application navigator does not refresh on its own, reload the page.
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