Predictive AIOps delivers tremendous value by predicting issues before they occur, correlating events with business context, and resolving incidents faster with self-healing services. However, the pro...
A quick introduction of FSO-Financial Services Operations. FSO is ServiceNow's first industry-specific product and is offering pre-built applications for cards, payments, and loans and will be adding ...
Advanced CMDB Management solution by Dengene Technology Solutions! Our solution will make your ServiceNow CMDB optimized, improve data quality, aligns with Common Services Data Model (CSDM), facilitat...
They have spent sizeable sums over many years to guard information, processes and systems against disruption and theft. However, changing consumer behaviours are presenting challenges to security risk...
There seems to be no shortage of news around cybercrime and fraud at financial services institutions. The latest involves a security breach at one of the oldest cooperative banks in India. Within 24 h...
We have a few spots left! REIMAGINING CUSTOMER SERVICE Date: Tuesday, August 14thTime: 6:00pm to 9:00pmLocation: Delmonico’s 56 Beaver StreetNew York, NY 10004 COME “MIX” IT UP WITH US!Join ServiceNow...
The rollback of some postcrisis financial regulations will help small and mid-size banks get bigger and leave fewer of them. The prospect of deregulation has already lifted bank stocks. But the legisl...
It's May 25th. The General Data Protection Regulation (GDPR) is in effect. My take Is simple, GDPR presents more opportunities than hurdles. With strong data protection strategies in place, customers ...
By Rene Haeberlin Banking used to be a personal business. For most people, the focus of their banking activity was the local branch, where the tellers handled money in and out of your account, and the...
Many sessions lead by industry speakers are sold out! These 3 sessions still have a few seats available. BRE1005 - How NORCAL Mutual Insurance Redefined Their Claims Processes If you work for an insur...
By Jason Bell How innovation is fundamentally reshaping the Financial Services industry Business has always been fuelled by innovation. But in the digital era, the pace of innovation – and the extent ...
Like many terms used in the IT industry, DevOps can mean many different things, depending on who you're talking to. Despite it's specific meaning to you, DevOps stresses collaboration and integration ...
By Renee Haeberlin The status quo for financial services organisations looking to modernize their ICT is no longer as straight forward as it was ten years ago. Customers’ needs are ever changing and o...
By Jason Bell Banks are in transition. They are looking closely at their traditional core services, such as money management and movement, lending, facilitating investments and savings, and realising ...
For banks, the consequences of an IT outage can be significant, but legacy and complex infrastructure make this problem inevitable. So how can banks handle this problem? In her most recent article, Ju...
Why are so many banks turning to ServiceNow to address their HR service management challenges? In this article, Julia Smith reviews examples of how leading HR professionals are addressing cost pressur...
Are you attending Knowledge16 in Las Vegas (15-20 May)? Then don't miss out on our Special Interest Group activities for the Financial Services community. They provide the perfect environment for netw...
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Handshake with Financial Services Operations (Pari...
