Flow Product Demos & Capability Highlights

[darius_koohmare]

In this series of videos, I wanted to personally walk you through some of the core capabilities and design decisions behind Flow by ServiceNow. If you're new to Flow or a admin looking to get started, these offer a great first glance at how the system is intended to work and why. Note - due to how fast the product is evolving, some UI may no longer reflect the current state of the product, however we anticipate core principles to persist.

1.) Day 1 Setup & Administration

2.) Requestor / Employee Slack Experience

3.) Fulfiller / Service Desk Agent Experience

4.) Natural Language Automation Building

5.) Integrations, Assets & Knowledge

I hope you find this helpful,

Darius - Head of Product

[carey2]

As Partners how can we get our hands on this ASAP?

[darius_koohmare]

Hi, please request access at letsflow.ai - we are prioritizing partner access for names on the list 🙂

[darius_koohmare]

Hi @carey2 , thanks for signing up for access. You have been approved and should see a registration email from letsflow.ai

[santosh_k]

Hi @darius_koohmare How can developers get access to FLOW?”

[diegobeltra]

Thanks for the guidance for partners. I am also waiting for access since the launch @darius_koohmare. 

[Ankur Bawiskar]

@darius_koohmare do we need to request access by signing up with our partner email address on https://www.letsflow.ai/request-access ?

[darius_koohmare]

Hi Diego / Ankur - yes, as partners you need to register with your partner emal (not a personal email). I will continue to review and prioritize access. Note - we need your ServiceNow principle to sign up as they will be owning the Flow environment for your entire organization. 

[Carl Fransen1]

Hi Darius,

Does the Asset integration have something like the IRE when using multiple sources and it finds the same device in multiple places.  Woudl a source own the asset or can these integrations manage field level updates between integration sources?

[darius_koohmare]

Hi Carl, you are exactly correct. You can connect multiple asset sources for the same single asset, and decide the IRE policy such as latest always wins, or if there is a authoritative system.

[Carl Fransen1]

thanks @darius_koohmare for the clarification.

Does this hold true when using Flow only vs using with a ServiceNow instance?