Ask Me Anything with the Flow by ServiceNow Team

Eric L
ServiceNow Employee

3 weeks ago - last edited 2 weeks ago

Hi everyone, I'm Eric, a Product Manager at ServiceNow. I'm joined by a group of Flow by ServiceNow experts to answer your top questions. 
 
What we do 
We're part of the team shaping Flow and where it's headed next. Our favorite thing to do? Listen to customers about how Flow fits into the way their teams already work and bring those learnings directly back into product innovation. 
 
Why this forum 
Perhaps you just watched a demo (Missed it? No worries, just go to letsflow.ai). Have some follow-up questions? Maybe you're wondering what happens during each setup step, how Flow is built to fit alongside a ServiceNow instance you already run, or why it's different if you're coming to ServiceNow for the first time. Bring your questions about what to expect, how Flow compares to what you're using today, or anything in between. This is your chance to ask these questions so you can go with Flow (pun intended). We're the people building this, and we'll do our best to get you an answer. 
 
We'll be responding live from October 1st to October 23rd. Post your questions and upvote the ones you most want answered first. 

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10 REPLIES 10

CheduluriMahesh
Giga Expert
In response to Eric L

3 weeks ago

Hi Eric,

Your demo was really good and very helpful. Thank you for taking the time to share the information and answer questions. I also appreciate you pointing me to the documentation and resources. Looking forward to exploring Flow further and learning more as additional materials become available.

Thanks again for your help and support!

Best regards,
Mahesh

KoushikK3183935
Tera Contributor

2 weeks ago

Hello Team,
This is great stuff and may be something we can consider for future based on the features and functionality we find interesting.
Once, thing would be super helpful we we could an idea on the pricing structures and approx unit costs.

thanks

Koushik

0 Helpfuls

darius_koohmare
ServiceNow Employee
In response to KoushikK3183935

2 weeks ago

Hi Koushik, for existing customers with Now Assist credits, there is no additional purchase needed - it simply burns down assists when conversations are created or automations run. More details here: https://www.letsflow.ai/pricing

0 Helpfuls

apalomares
Tera Contributor

2 weeks ago

Hi. 

 

Thanks for the opportunity to ask questions.    How would I position this over Moveworks?   With the exception of building out workflows, everything else seems the same. 

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