This space is for Flow by ServiceNow: a new, standalone AI service desk that works inside Slack, Microsoft Teams, and email. You ask for help in plain language and it resolves the request. It runs without a full ITSM implementation or CMDB migration. It's currently in Controlled Availability and you can request access at AI Service Desk for Slack & Teams | Flow by ServiceNow
If your question is about Flow Designer, you want the Developer forum instead. Flow Designer is the Now Platform's workflow builder: triggers, actions, flow logic, now part of Workflow Studio. Related topics that also belong there: Decision Builder, Decision Tables, Integration Hub, Workflow Studio, subflows and actions.
Quick test: if you're building automation inside a ServiceNow instance, it's Flow Designer → Developer forum. If you're talking to an AI assistant in Slack, Teams, or email, it's Flow by ServiceNow → you're in the right place.
Thank you,
ServiceNow Community Team
