Hi All,I have found an issue with the vulnerable item. Some of the VIT record's "Configuration item" field and "DNS name" field under initial detection section is different. For most of the VIT records they have same name in Configuration item field ...
Hi Experts, I am just wondering, when i click on Remediation task rules module i am still getting "Vulnerability Group rules" instead of Remediation task rules in my customer instance but in my PDI it's showing correctly, both are in San diego vers...
Hello, We recently had a vulnerability in our scanning tool increase in severity. This caused the VITs related to that vulnerability to go from a Risk Rating of medium to high. Our remediation targets are based on Risk Rating. Mediums by default don'...
Hello, I have a Remediation Task created in "Open" state. This RT contains only one Vulnerability Item also "Open". I mark VI as False Positive, approve it and state/substate changes to Closed/False Positive (3/22). Next I run the "Rollup vulnerable ...
Hi, We came across a scenario that is causing some frustration for some users. We are seeing multiple remediation tasks created for the same vulnerability each week, but the VI's have different CI's. We currently group remediation tasks by vulnerabil...
We used to have solution/fix information appear n the VIT record. Somewhere along the way, it stopped and we do not know exactly when. Our remediation teams complain incessantly that they do not have time to sit in front of a ServiceNow web page an...
Hello ! I'm relatively new to Servicenow and I'm currently working on Remediation Tasks. I've created a few remediation task rules on of our test environment. Everything works fine. I've made an update set to export it to another environment but I ca...
Where is the letter "T" coming from in the VIT records for Vulnerable Item?
I have noticed that there are several Vulnerable items in our instance with empty configuration item. When I look at the Discovered Item associated with this record, they all have a CI associated with it. Questions I have is, 1. Why would a VT be cre...
Hi, I am trying to set up an SLA for a Vulnerable Item (table: sn_vul_vulnerable_item) but, when trying the choose the table within the new SLA record it does not show up. I have the necessary roles to see the table and create SLAs. I can confirm tha...
How can I add a tag at the CI Level in Vulnerability Response. I'm able to tag VIT's but I'd like a custom tag to follow the CI no matter what the VIT or Remediation task. Would also be great for organizing reporting at the CI level.
We have a requirement to change the OBB Vulnerable Item State Approval workflow in Vulnerability response. So we customized as per our requirement. But I am not able to get the workflow context. The workflow is not executing if we clicked on "request...
HI members We have recently implemented Vulnerability response module using Rapid7 integration . We have defined assignment rules based on Server Support group/Service offering support groups etc and Vulnerability Groups are based on Rapid7 solution...
Approving field is empty in sysapproval_approver table for Vulnerability Response application. Can anyone suggest how to get this fixed, so that approving field shows the data for which approval is being requested.
Hello Experts, We have an integration with Qualys. We want to exclude the Superseded Patching QIDs. I dont see any attribute from qualys, indicating Superseded attribute. Has anyone implemented this requirement or have knowledge on how to achieve it...
