How do Remediation Tasks (VUL) close?
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02-10-2022 11:48 AM
Based on a few ServiceNow documents, It seems the expected behavior is that "When all the VIs in a remediation task are closed, the remediation task is closed."
We are seeing numerous remediation tasks still in an open state even with 0 open Vulnerable Items. Why would these Remediation Tasks not be closing? Is there any dependency on the state of the VUL?
https://docs.servicenow.com/bundle/rome-security-management/page/product/vulnerability-response/concept/vulnerabillity-states.html
https://docs.servicenow.com/bundle/rome-security-management/page/product/vulnerability-response/concept/vr-ws-overview.html
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10-13-2023 09:11 AM
Hi MattSn,
This job is using 2 script include can you please explain those script include.