Vulnerable Item State Approval workflow not executing in vulnerability response.

[Devi12]

We have a requirement to change the OBB Vulnerable Item State Approval workflow in Vulnerability response. So we customized as per our requirement. But I am not able to get the workflow context. The workflow is not executing if we clicked on "request exception". In PDI also It is not executing. Can anyone help me on this. 

TIA.

[dmathur09]

Hi Devi,

Can you check the trigger condition of the workflow. The changes needs to be done on the workflow present on the Policy Exception table.

Regards,

Deepankar Mathur

[Devi12]

Yes Deepankar,

It is checking if approval required is true.

It is set to true.

Even workflow is not executing.

Is this workflow called any where in Vulnerability Response?

[dmathur09]

Hi Devi,

Workflow is not called in the VR, once you click the button, it creates a policy exception and triggers to the workflow, have you tried to debug the if statement to check if it is really going inside the if statement. 

Can you share the screenshot of the trigger condition of workflow, click on the info button on the top right side of the workflow

If this condition is failing the workflow will not trigger and workflow context will not be created

Regards,

Deepankar Mathur 

[Devi12]

No condition defined.