Vulnerable Item State Approval workflow not executing in vulnerability response.

[Devi12]

We have a requirement to change the OBB Vulnerable Item State Approval workflow in Vulnerability response. So we customized as per our requirement. But I am not able to get the workflow context. The workflow is not executing if we clicked on "request exception". In PDI also It is not executing. Can anyone help me on this. 

TIA.

[Devi12]

In my PDI also no condition defined.

[dmathur09]

Hi Devi,

Which table this workflow is created on? Are you getting the policy exception record generated?

Regards,

Deepankar Mathur

[Devi12]

Hi,

It is created on sn_vul_change_approval table.

I changed "if condition matches" to always, it is triggering.

Is it correct if I change it to always?

[dmathur09]

Great, I guess there is not point on having a condition. You would require to have the policy going through approval every time someone requests a exception. Otherwise every time a user can create an exception and defer the Vulnerability item

Regards,

Deepankar

[Devi12]

Hi Deepankar Mathur,

No Policy exceptions are generating. In Vulnerable Item record I am requesting for exception.

As i changed  "if condition matches" to always, it is triggering.