Remove attachment tab from workspace

Abdul Musavvir
Kilo Guru

‎10-17-2023 10:14 PM

Hello All,

 

Any idea how we can remove attachment option from workspace.

AbdulMusavvir_0-1697606033825.png

 

Thanks in advance 

Abdul Musavvir

 

0 Helpfuls

Ankur Bawiskar
Tera Patron

‎10-17-2023 10:24 PM

@Abdul Musavvir 

check this link

Hide the attachment (paper clip) in Agent workspace 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Abdul Musavvir
Kilo Guru
In response to Ankur Bawiskar

‎10-17-2023 11:44 PM

@Ankur Thank you

I tried excluding the attachments from table however the table field showing empty

AbdulMusavvir_0-1697611469641.png

 

0 Helpfuls

Harish KM
Kilo Patron

‎10-17-2023 10:31 PM

Hi @Abdul Musavvir follow the steps from below link

https://www.servicenow.com/community/developer-forum/don-t-show-quot-attachment-quot-sidebar-in-reco...

Regards
Harish
0 Helpfuls

Abdul Musavvir
Kilo Guru
In response to Harish KM

‎10-17-2023 11:45 PM

Thanks @Harish KM 

I tried excluding the attachments from table however the table field showing empty

AbdulMusavvir_0-1697611469641.png

 

0 Helpfuls