Jon23
Mega Sage

‎01-31-2023 03:53 PM

Hi,

Try using the scripting for the 'Assigned to' field.  For example:

Jon23_1-1675209159073.png

 

 

Joe1
Tera Expert
In response to Jon23

‎02-01-2023 06:40 AM

No luck with this.

0 Helpfuls

newhand
Mega Sage

‎01-31-2023 06:25 PM

@Joe1 

 

I tried and it works...

What did you set to the value?  a space ? (I put nothing into the value field )

1.png2.png3.png

Please mark my answer as correct and helpful based on Impact.

Joe1
Tera Expert
In response to newhand

‎02-01-2023 06:23 AM

This is what I first attempted. No luck.

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Joe1
Tera Expert

‎02-01-2023 06:46 AM

Turns out I was using the wrong variable for reference! The record that wasn't being found was the Configuration Item. Totally my bad, thanks for the help!

View solution in original post

0 Helpfuls