Integration with Microsoft SCCM WITHOUT connector "Service graph connector for Microsoft SCCM"

Sulabh Garg
ServiceNow Employee

‎03-03-2023 07:21 AM - edited ‎03-03-2023 07:23 AM

Hi All,

 

Please let me know if we can build the integration with Microsoft SCCM & ServiceNow to pull the data from ServiceNow in CMDB.

I understand it can be easily done from Service graph connector for Microsoft SCCM, However client does not want to do it with connector due to some license restrictions.

 

Can someone please guide me how to start the integration without connector, I just wanted to understand if someone has the same use case and how the integration was build without connector and what challenges you have faced.

 

Thanks in Advance.

 

Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg
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CMDB Whisperer
Mega Sage

‎03-03-2023 07:46 AM

Microsoft SCCM Service Graph Connector is free.  Not sure why there would be any license restrictions there.


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Sulabh Garg
ServiceNow Employee
In response to CMDB Whisperer

‎03-03-2023 11:43 AM

Hi @CMDB Whisperer - Thanks for your reply, I am aware that this connector is free of cost, However when you click on the View Dependencies and Licensing Requirements

of the store link, Please see Below screenshot of dependencies of the store connector and in my case client does not have the entitlement of the dependent plugin (Highlighted in YELLOW in below screenshot). And it seems client does not want to purchase the entitlement of this dependent plugin.

Can you please suggest?

 

SulabhGarg_1-1677872576425.png

 

Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg
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CMDB Whisperer
Mega Sage
In response to Sulabh Garg

‎03-03-2023 12:06 PM - edited ‎03-03-2023 12:07 PM

That's free too.  And pretty sure it's installed by default.  And if not, it will be when they install SGC for SCCM.

CMDBWhisperer_0-1677873993677.png

 


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markbodman
ServiceNow Employee

‎03-03-2023 07:47 AM - edited ‎03-03-2023 07:48 AM

The SCCM Service Graph Connector is the ONLY connector that has no license requirement. There should be no reason not to use the connector.  Note the Subscription Required section in the store for the connector: Store: https://store.servicenow.com/sn_appstore_store.do#!/store/application/9a2ce8f60f80001067ae409dc4767e...

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