Michael Fry1
Kilo Patron

‎07-12-2023 06:20 AM

To be clear, you're setting the Stage in your Flow using the Add a Stage option?

Screenshot 2023-07-12 at 9.19.19 AM.png

 

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mbhawnani
Mega Guru
In response to Michael Fry1

‎07-12-2023 06:25 AM

Hello @Michael Fry1 Yes that is correct, I just added the screenshot from flow in the post too. Thanks!

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Michael Fry1
Kilo Patron
In response to mbhawnani

‎07-12-2023 07:42 AM

What are you updating on the RITM record?

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mbhawnani
Mega Guru
In response to Michael Fry1

‎07-13-2023 12:25 AM

Hello @Michael Fry1 

I am setting 'State' of RITM (also tried setting 'Stage') but outcome remains the same most of the time.

Madhuri31_0-1689233045510.png

 

 

 

Ideally, I would just set 'State' of RITM in the Update record activity as below, because 'Stage' is getting set via 'Stage Set' separately.

 

Madhuri31_1-1689233075665.png

 

Please let me know for any queries. Thanks!

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mbhawnani
Mega Guru

‎07-26-2023 04:33 AM

Hello Everyone,

 

Fortunately, I was able to resolve the issue by checking 'wait' button on 'Create Catalog Task' that was just preceding the 'RITM Stage - Complete' step in my Process Flow.

The 'wait' button just allows the flow to wait till the Catalog Task completion, which was not happening earlier and Stage set was getting invalidly skipped.

 

After checking the 'wait' checkbox, everything now works as expected with all the Stages and their icons, esp. with 'Completed' stage of RITM.

 

Hope this may help someone facing the same issue in the future.

 

Thanks for all your responses.

 

Best Regards

Madhuri

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