Hi Sowjanya,
Default value -> how it is calculated.
Reference fields look for the display value in the following order:
- A field with display=true in the system dictionary on the lowest sub-table for extended tables.
- A field with display=true in the system dictionary on the parent table.
- A field named name or u_name.
- The Created on field of the referenced record.
I assume your table doesn't have any display=true column then it checks for name field
It is there so it would show
That is expected behavior for reference variable
Just checked there is not Display=true field for cmdb_ci_service table hence it is taking name as per that order
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Hi Ankur,
Thank you for your time, I have already made display as true for my custom field u_display_name. but still issue is not resolved.
