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01-11-2024 04:09 AM
But why end user need access to backend, Once REQ submitted he/ she can add the attachments from portal only.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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01-11-2024 04:14 AM
Yes, she add the attachment from the portal and we need to check if she did it.
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01-11-2024 04:21 AM
So in this case, you need to set some trigger if Attachment added after Req submitted only the flow work.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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01-11-2024 02:27 AM
Hi @mfhaciahmetoglu ,
You need to create a new field maybe a checkbox which will be updated via a BR whenever the user attaches something to the record. Apply wait for condition on the field if it is true then flow should proceed , if not it should wait
Regards,
Piyush Sain
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01-11-2024 04:49 AM
Hi thanks for the reply.
Let's imagine that I created such a BR on sys_attachment table. How will I configure it for that precise RITM request?