Hi @mfhaciahmetoglu 

 

But why end user need access to backend, Once REQ submitted he/ she can add the attachments from portal only.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Yes, she add the attachment from the portal and we need to check if she did it. 

So in this case, you need to set some trigger if Attachment added after Req submitted only the flow work.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

piyushsain
Tera Guru

Hi @mfhaciahmetoglu ,

You need to create a new field maybe a checkbox which will be updated via a BR whenever the user attaches something to the record. Apply wait for condition on the field if it is true then flow should proceed , if not it should wait

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
Piyush Sain

Hi thanks for the reply.

 

Let's imagine that I created such a BR on sys_attachment table. How will I configure it for that precise RITM request?