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02-06-2024 10:01 AM
Seems it is bug, as last 2 are getting copied
Log a case to Now Support.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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02-06-2024 10:05 AM
It is copying at my end, added another columns which you are trying. have you customized any field level ACL for these fields ? are you trying to test with admin role ?
You are saying on native UI, you are able to successfully copy it ? is this personal instance or org instance ?
Thanks,
Harsh
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02-06-2024 10:13 AM
@ramesh_r Also I want to add one point, try to clear the cache ( using cache.do ) then test it again. if cache is causing this issue then from properties level you can check "Ignored cache" field as true.
Definitely it should work. I don't think any issue with script.
Thanks,
Harsh
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02-06-2024 07:30 PM
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02-07-2024 05:40 AM
@Rameshnathan / @ramesh_r : Are you trying this on personal instance? if it is org instance, i would suggest check closely if any script contradicting here, also try to include other column to test if this issue is happening with only one column or many columns .
Let me know if you have any further questions for me.
Thanks,
Harsh