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05-02-2024 06:29 AM
Yes - and this is what I got. As expected.
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06-26-2024 11:42 PM
Dear Tera,
I believe I have the same issue.
In my decision table I have as input a refernece to the sc_req_item table and in the conditions I want to check for a value in a custom field (u_number), but this field is not visible.
Every other field like short_description etc. is there but not the custom field.
Did you find a solutino for your issue?
Many thanks
Best regards
Eckhard
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05-02-2024 06:57 AM
maybe as a workaround
in the flow, create flow variable with type string and assign value from your pillar to this variable
after, pass this variable to decision table.
Did category worked if you use script inside the flow? Did I get it right?
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05-02-2024 07:22 AM
Thanks. Let me try that.
Just to confirm (as i'm the only one here and very distracted).
1. Add a variable to my FLOW
2. Populate this variable from my Decision Table results.
3. Use this populated field to update the ticket.
Am I correct?
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05-02-2024 08:01 AM
1. yes
2. in your flow replace pillar set up for category with flow variable
3. update decision table accordingly