BriTaylor
Kilo Sage

Hello, we were also having that issue after upgrading from Tokyo to Vancouver. I found after some testing that just clicking to sort one of the columns made the security constraint message disappear and I was able to view the SOW in the list again.

Had the same issue, thanks!

jMarshal
Giga Sage

SOW is protected OOB and not editable via UI Builder. You can make some small adjustments to specific elements in platform, but that is all.

Aishwaryaaa_
Mega Sage

@Cris P @BriTaylor @Scotty Williams @jMarshal 

I want to add the reports in the Service Operation Workspace, so that I made the change in the SowIncidentLandingPageUtilsSNC and SowIncidentLandingPageUtils script includes and also change the order of the screen on the homepage.

Still I'm not able to view the reports on workspace.

Could you please provide update on this?

Thanks...!

I think you can probably share the report to a dashboard and then specify SOW landing page as the dashboard...but I'm not positive. Maybe try that -- I would undo the changes made to the landing page utils also, just to make sure that's not customized/adjusted unnecessarily