@Community Alums 

try this

var userName = new GlideRecord('sys_user');
userName.addQuery('sys_id', user_id);
userName.query(); // Get logged in user record

var isExcluded = false;

while (userName.next()) {
    var userLoc = userName.location.cmn_location_type; // Get user location type

    var grMem = new GlideRecord('sys_user_grmember');
    grMem.addQuery('user', userName.sys_id);
    grMem.query(); // Find user's groups

    while (grMem.next()) {
        if (grMem.group.name.toString().indexOf("Technical Team") > -1) { // Check if any groups contain "Technical Team"
            isExcluded = true;
            break; // Exit loop if condition found
        }
    }

    if (userLoc == 'X') { // Check if user location type is 'X'
        isExcluded = true;
    }
}

if (!isExcluded) {
    // User meets the criteria
    answer = true;
} else {
    // User does not meet the criteria
    answer = false;
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

@Community Alums 

the script I shared should also work

Did you try that?

@Community Alums 

Issues in Your Code

1. addEncodedQuery('sys_id', user_id) is incorrect

   • addEncodedQuery() requires a properly formatted encoded query string.
   • Use addQuery('sys_id', user_id) instead.

2. Wrong comparison logic (&& instead of ||)

   • The condition should exclude users if either:
     • They are in a group with "Technical Team" OR
     • Their location type is "X"
   • But your condition (if (userLoc == 'X' && grMem.group.name.indexOf("Technical Team") > -1)) is requiring both conditions to be true.

3. Incorrect answer assignment

   • The answer variable should start as false and become true if a matching group or location is found.
   • Currently, your script might overwrite answer incorrectly inside the loop.

var answer = false; // Default to false
var userName = new GlideRecord('sys_user');
userName.get(user_id); // Fetch the user record

if (userName.isValidRecord()) {
    var userLoc = userName.location.getDisplayValue(); // Get the location type

    var grMem = new GlideRecord('sys_user_grmember');
    grMem.addQuery('user', user_id);
    grMem.query(); // Query user's group memberships

    while (grMem.next()) {
        var groupName = grMem.group.getDisplayValue(); // Get group name

        if (groupName.indexOf("Technical Team") > -1 || userLoc == 'X') {
            answer = true; // Mark as not available
            break; // Exit loop early since condition met
        }
    }
}

 Please mark helpful/correct if this helps you