@glideFather @Ankur Bawiskar  @Shruti  anyone please help if possible. Thanks

Hi @dev_S,

investigate your search profiles and portal configuration.

Perhaps there's something that only specific articles are displayed (either category or anything else)... not much to tell you from this point of view. screenshot doesn't show anything and the description seems to be more complex then read and answer 😕

Hi @glideFather ,

Thank you for the reply will check.

@dev_S let me know if you discovered something

Hi @glideFather

Still struggling to find the cause for the issue compared with other templates and configurations but did not help.
Thank you