Ankur Bawiskar
Tera Patron
In response to swethavelu

‎11-25-2025 01:04 AM

@swethavelu 

it's not gonna work as the comment posted by @Sarthak Kashyap is not what you want.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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swethavelu
Tera Contributor
In response to Ankur Bawiskar

‎11-25-2025 01:14 AM

@Ankur Bawiskar Noted, thanks.

 

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Shruti
Giga Sage

‎11-24-2025 11:47 PM

Hi

Navigate to UI Builder -> CSM/FSM configurable workspace experience

Duplicate variant for CSM default record page and keep its order to lowest 

Shruti_0-1764056601353.png

Shruti_1-1764056673575.png

 

Go to the main tab and drag the page collection CSM default record post-details  above Details

Shruti_2-1764056754548.png

 

 

 

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swethavelu
Tera Contributor
In response to Shruti

‎11-25-2025 12:26 AM

Hi @Shruti ,

 

Thanks for your response. What do you mean by drag the collection CSM default record post-details ? Can provide more details please.

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Shruti
Giga Sage
In response to swethavelu

‎11-25-2025 12:46 AM

 

By default, "Details" is in the second position according to the out-of-the-box (OOTB) configuration. To move it, simply select it and place it wherever you want in the list.

Shruti_0-1764060303170.png

 

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