@gopigadde 

PDIs are not supported by ServiceNow

So the only option for you is to wait till it's online and then use it

also check recent changes for PDI

Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes 

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Hi @gopigadde 

Try Refreshing the Instance

Sign in to the ServiceNow Developer Portal.

Go to Manage My Instance.

Click the Refresh button (if available).

Wait for the refresh process to complete.

In some cases, the PDI may recover after a manual refresh.

Hi @gopigadde,

1. The Instance Help community is no longer monitored by ServiceNow employees. The only way to get help on your Personal Developer Instance is logging in to the Developer Site, and using the "Give Feedback" button (in the footer op the page).

Using the "Give Feedback" button is the only way for getting Instance Help. Doing so, will create a task for ServiceNow employees.

Seeing all recent responses, it could take a few days though before receiving help.

Also see:
https://community.servicenow.com/community?id=community_Article&sys_id=ed6a8ede1bf3b4101e579979b04bc...

1. Your instance is under maintenance by the ServiceNow team. It will automatically come online, after the maintenance completes. Have to wait till the maintenance is completed. Note it is taking longer time then usual. Lot of issues of the same has been report.

So i suggest you to be patient. Will be restored soon 

Also Try this https://developer.servicenow.com/blog.do?p=/post/restore-pdi/ to restore your instance.

Hope this helps. please mark my answer as Correct & Helpful based on the validations.

Hi @gopigadde 

• Log out of the ServiceNow Developer Portal, log back in , go to the "Instance" page, and try waking the instance up again.
• Wait till system finishes its maintenance or restart process at the backend

Note: If the error persists for over 5-6 days, you may need to release the instance and request a brand new one. Just be aware that doing so will erase any unsaved work on that specific instance.

Refer :Personal Developer Instance (PDI) Guide

Hello @gopigadde ,

Since ServiceNow PDIs do not have dedicated support, if your instance is went to hibernation/offline then you can either wait for some time and see if the instance comes back online . However, if you request a new instance, all data from the previous instance will be lost.

Also, keep this in mind: always take regular backups of your work using Update Sets. This helps you recover your customizations and development work in situations like these.

If you request new pdi , nowdays there is waitlist issue so you must  refer this , it will help you to  :

https://www.servicenow.com/community/itsm-forum/servicenow-developer-site-notice-pdi-request-delay/t...

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya