Reporting on Variables

Natsufab3
Kilo Guru

i need to find a way to report on variables where each variable question is my column in record. i have seen few post on database views but it dint work although i was able to generate variable question as column names there isnt any record related to it.

Does anyone have any idea regarding this? It would be helpfull

Thank you

Uncle Rob
Kilo Patron

The latest versions should allow this from the reporting interface.   Look for "Variables" as an expandable section in the list of available fields when configuring a report.



find_real_file.png


Yes I have tried that too! so basically when this form is submitted it creates an incident ticket. and Variables+ can be viewed in ritm i was able to do it but records did not generate.



thank you


Ah.... yeah...
Unfortunately the way variables are stored for Record Producers is fundamentally different than how they're stored for Request Item.




Because "reasons" I suppose.


so is there no way i can retrive the information on to reports then?