Does anyone know if it's possible to expose a reference field variable on a public Service Portal page?

Angelo Surian
Tera Expert

Hi everyone!  Been pouring over community content and can't seem to find the answer to this. Before I go any further, does anyone know if it's possible to expose a reference field variable to unauthenticated users on a public Service Portal page?

Any guidance/solution would be appreciated. Thx.

Jaspal Singh
Mega Patron

Hi Angelo,

 

Haven't come across such scenario but I guess we can by modifying the ACL to include role snc_external

Thx for your quick response Jaspal but that doesn't work. The use case is a record producer we're exposing to unauthenticated users on an SP site. They fill out the questionnaire and submit whwre it then creates a record in a custom table. Pretty straight forward.

Problem is when I try to add reference variables to the record producer. The unauthenticated user can't make selections in the reference field. It says "No matches found"

The reference field points to the sys_user table as I need the unauthenticated user to select a user from that table.

I've tried read ACLs with public and snc_external roles to no avail. I even tried assigning public and snc_external role to the guest account. Still no good.

Hopefully someone out there can tell me if this is even possible.

Hi Angelo,

 

Did you find any solution, I am facing the same issue.

 

Thanks

Hi Jaspal, if you would, please also mark as correct answer if this works for you. Much appreciated.