Hi Ankur,

Any suggestions of what could be causing this? any security setting maybe? or whitelisting?

Hi,

you can try to whitelist but not exactly sure on that

Regards
Ankur

Gardnerios
Kilo Contributor

I have the same problem the HTTP Error 401 Unauthorized 😞

Elumalai
Kilo Explorer

Any solution found related to thread I am facing same issue. servicenow and Ansible tower integration. when clicking Get Autho Token it prompt for Authorize servicenow for "Write Scope" has below. Ansible API ok but I think service now throws "HTTP Error 401 - Unauthorized"

 

Authorize servicenow?

Application requires following permissions

  • Writing scope
 

I follow the below link to integration Ansible tower servicenow but not working

https://www.ansible.com/blog/ansible-servicenow-howto-part-3-making-outbound-restful-api-calls-to-ansible-tower 

Did you ever manage to resolve your issue with Tower and ServiceNow?  I too also am getting the "HTTP Error 401 - Unauthorized" error.