Pedro Grilo1
Mega Sage

‎07-08-2021 01:31 AM

Hi!

 

Can you add a screenshot of the entire UI Action?

 

Best regards,

Pedro

0 Helpfuls

ChaitanyaKanuri
Tera Expert
In response to Pedro Grilo1

‎07-08-2021 01:35 AM

Added the screeshot of the UI action.

0 Helpfuls

Not applicable

‎07-08-2021 01:39 AM

Hi

 

The code is incorrect. action.setRedirect is supposed to be inside the server script instead of client function.

 

However if you only need to update the field then no need to make the UI action to be run as Client first.

1. Uncheck the Client checkbox

2. Write below code to update the description:

current.description  = "Any value"
current.update();
action.setRedirectURL(current.getLink());

 

For more information on how client and server side code works in UI action, please follow:

https://servicenowguru.com/system-ui/ui-actions-system-ui/client-server-code-ui-action

 

Please mark this answer correct/helpful if it helps.

 

Thanks

Deepak

ChaitanyaKanuri
Tera Expert
In response to Community Alums

‎07-08-2021 01:46 AM

Hi @Deepak Negi ,

TRhis will work but If made any change to anyother fields those will also get updated. I want to update the description field only.

0 Helpfuls

Voona Rohila
Tera Patron

‎07-08-2021 01:45 AM

Hi , Try this in your UI Action code

function saveDesc() {
    var desc = g_form.getValue('description');
    g_form.setValue('description', desc);
    gsftSubmit(null, g_form.getFormElement(), 'save_dec'); 
}
if(typeof window == 'undefined')
runBusRuleCode();

//Server-side function
function runBusRuleCode(){
current.update();
gs.addInfoMessage('You did it!'); //testing
action.setRedirectURL(current);
}
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