I am working with the Approval Record widget. 

Removing the :: still gives me the same result. 

Hi,

Can you please post screen shot or more lines where you have added this line in server script?

doing below might fix it

data.u_approval_instruction = task.u_approval_instructions + "";

i added extra  + "" part which will convert it to javascript string.

 

data.u_approval_instruction = task.u_approval_instructions;

View solution in original post

YES! That did it! Thank you very much!! 

Great!! Best practice is to either use getDisplayValue() or convert it to string using "" .

Hello,

 

Thanks for sharing this solution.

For me it works fine when text is bold or in italic, but when i use a color, color doesn't display on ServicePortal.

Do you have any idea how can I achieve that ?

 

Kinds regards,