Use

http://wiki.service-now.com/index.php?title=Microsoft_SCCM_Integration_3.0

and pay particular attention to

http://wiki.service-now.com/index.php?title=Microsoft_SCCM_Integration_3.0#SQL_Script_Sample

We have completed integration and are testing with 2012. Be aware that while the computers are inserted into cmdb_ci_computer, the OS on that machine is updated into the computer record and does NOT get inserted into cmdb_ci_spkg, only programs found on the assets ADD REMOVE PROGRAM FILES table in SCCM will get imported.

This is what we will be struggling with as a result.
http://wiki.service-now.com/index.php?title=Software_License_Counts_and_Compliance_Checking#Unsupported_Features


amkatulak
Giga Expert

Has anyone seen integration with BBCA?


jonsapyta
Kilo Contributor

Lync integration would be a great addition that we could use.


I'd love to see an integration with FM:Systems facilities management.

http://www.fmsystems.com/


hazyitsm, did you find any workarounds for integrating with FM? our facilities group just purchased this and we are exploring options to share people data and update work orders. Just curious what others have done. Thanks. Brian