has anyone done this integration?

We integrate with QuickBase as a read-only data source, which required some finagling to deal with the QB API's auth mechanism. The work we did could be used by anyone. I haven't seen any demand for this, so either it's niche or people have solved it some other way, but I thought I'd write it up and post it anyway:

https://isa.its.yale.edu/confluence/display/SN/QuickBase+into+ServiceNow

Cheers,
bw

Lync would be the biggest one for us. I just got back from the SN sysadmin training and numerous people in the class were interested in a Lync integration as well. We wouldn't be able to adopt the chat feature unless there was an integration available.

Version control might be nice as well. Github for that.

We've tried leveraging Servicenow's internal chat tool and I'm sorry to say it doesn't even come close to the features we have in Lync.
Lync is widely used in accross our business by ITIL and non ITIL users. Pushing the ServiceNow Chat to non ITIL users is inconvenient and not as user friendly as Lync is.

Integrating Lync with ServiceNow and importing the chat history automatically to incident tickets or any other application record would greatly enhance our experience with the product.

We have over 200 ServiceNow ITIL users @ ubisoft... so please consider this: +200 likes on this page.

Alex Dandurand
ITSM Manager

I have now successfully requested scans and received results back from Qualys, using the getscan perl module. We can close this particular request.