Along with VMWare, HP StorageWorks for dashboarding and NOC monitoring would be pretty essential for our Ops team.

HI,

I would like to know can we integrate BMC product BBCA with Service-Now in order to populate the data in CMDB.
OOB there is no plug-in / integration available for BBCA with Service-Now.

Please Advise.

Hello,

Has anyone done Avaya - CTI Integration so far?

If so , can you please kindly share your experience on the same?

How to create / submit a service request / catalog item once Avaya calls through CTI?

Thanks & Regards,
Ram

IBM Sametime integration with service-now chat

It would love to see this implemented.

Details here: http://networkedhelpdesk.org/

and a write up here: http://www.zendesk.com/blog/networked-help-desk-an-open-standard-for-better-customer-service