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08-22-2013 09:44 AM
We integrate with QuickBase as a read-only data source, which required some finagling to deal with the QB API's auth mechanism. The work we did could be used by anyone. I haven't seen any demand for this, so either it's niche or people have solved it some other way, but I thought I'd write it up and post it anyway:
https://isa.its.yale.edu/confluence/display/SN/QuickBase+into+ServiceNow
Cheers,
bw
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08-29-2013 11:50 AM
Lync would be the biggest one for us. I just got back from the SN sysadmin training and numerous people in the class were interested in a Lync integration as well. We wouldn't be able to adopt the chat feature unless there was an integration available.
Version control might be nice as well. Github for that.
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10-08-2013 05:16 AM
We've tried leveraging Servicenow's internal chat tool and I'm sorry to say it doesn't even come close to the features we have in Lync.
Lync is widely used in accross our business by ITIL and non ITIL users. Pushing the ServiceNow Chat to non ITIL users is inconvenient and not as user friendly as Lync is.
Integrating Lync with ServiceNow and importing the chat history automatically to incident tickets or any other application record would greatly enhance our experience with the product.
We have over 200 ServiceNow ITIL users @ ubisoft... so please consider this: +200 likes on this page.
Alex Dandurand
ITSM Manager
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08-30-2013 07:29 AM
I have now successfully requested scans and received results back from Qualys, using the getscan perl module. We can close this particular request.
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09-02-2013 11:34 PM
Hey people,
I am using Excel 2010 VBA 7.0 scripts to login to Service Now and download the data dump from it in ".csv" format. The version of IE used is 8 or 9 (depending on the system of implementation). The problem is that the default browser used is Microsoft Internet Explorer pops a file download box before saving the data dump in which the folder in which the file has to be downloaded needs to be specified. For this purpose, my automation of fetching the data dump needs human intervention.
Is there any way, we can directly download the data dump file without the file dialog box popup ?
