- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-07-2013 09:46 PM
Hello,
Has anyone done Avaya - CTI Integration so far?
If so , can you please kindly share your experience on the same?
How to create / submit a service request / catalog item once Avaya calls through CTI?
Thanks & Regards,
Ram
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2013 01:35 PM
IBM Sametime integration with service-now chat
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2013 11:21 AM
It would love to see this implemented.
Details here: http://networkedhelpdesk.org/
and a write up here: http://www.zendesk.com/blog/networked-help-desk-an-open-standard-for-better-customer-service
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2013 03:18 AM
Has anyone successfully integrated Service-Now and BPPM?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-20-2013 09:05 AM
Has anyone thought about Mediawiki integration with ServiceNow for expanding Knowledge Management? I am desperate to see this if anyone is using wiki within ServiceNow itself for managing their knowledge base and review process of knowledge articles.
