HI keerthanatummala,

You can create a distribution list and then create an user in ServiceNow with the DL as the email. Then, you can create business rule to assign user in Reminder task field to that DL user so that every member in the DL gets the invite. This can help you if you have multiple support groups and respective DL's.

Hello,

For Solarwinds NPM/SAM, NewRelic, JIRA & HP BSM/OMi (Ops Bridge) integrations, please contact us at:

nikolay@doitwise.com or idan@doitwise.com.

Cheers,

Nikolay

BMC Bladelogic Server Automation

JDBC Connector

Skype4B Adapter for ServiceNow

Integrates ServiceNow Incident, Request, User Management with Skype for Business (Sfb) / Lync / O365

https://store.servicenow.com/$appstore.do#!/store/application/047b98640f269a40cab54c6be1050e62/4.1.3...