How do I create survey instances from a scheduled job?

angiejones
Tera Contributor

‎07-26-2017 01:30 PM

My customer wants to send out surveys two weeks after the state is closed complete. I have a field whose value is 14 days from the closed complete date so I can query all the records daily to see if there are any matching records with today's date. I just am not sure how to trigger the creation of survey instances and send out the invites from a scheduled job. Any help is appreciated. Thanks!

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nishailame
ServiceNow Employee

‎07-26-2017 01:57 PM

Hi Angie,



Try below -



new SNC.AssessmentCreation()).createAssessments('sys id of survey instance');






 


Thanks.


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angiejones
Tera Contributor
In response to nishailame

‎07-26-2017 02:04 PM

Okay. I will try that. I assume I need to pass in the assigned to, due date, etc. that is required in the assessment instances table.


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angiejones
Tera Contributor
In response to nishailame

‎07-26-2017 02:26 PM

That worked great! I just had to pass in the user and the survey id. Thanks! You saved me a lot of time.


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swethasm
Tera Contributor
In response to angiejones

‎12-26-2023 07:45 PM

Hi where and how did you pass the userid? I am trying to create the survey instance record using

new SNC.AssessmentCreation()).createAssessments('sys id of survey instance', 'user to which survey should be sent');

but this is not working. Am I missing anything?

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