no field values changed

Khanna Ji
Tera Guru

I imported few records into ServiceNow through transform maps. Records imported successfully. After that, I realized I need to change the script in my field mapping (Source Script and target field). I updated and trying to import the data to see the updated values. But in the import logs, it says "No field values changed" and all rows are being ignored.

How can I handle this?

Ankur Bawiskar
Tera Patron

Hi,

So possibly the values are updated in target records

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Target records are not updated. Otherwise status would have been updated right?

But I checked, they are not updated.

Hi,

Can you try to reprocess the import set again and check once

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Same, no change