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10-17-2020 04:11 AM
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10-25-2020 11:28 PM
Hi,
The email activity shows only when the inbound action has updated the current record. Only then it can link the email with the associated record. In your code, you are fetching the record using gliderecord query and updating the gr, but not the current.
Hence the email activity is not showing in that specific record as SN considers that as a regular update and not through inbound action.
Mark the comment as a correct answer and also helpful if this has answered your question.
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10-26-2020 11:57 PM
Kindly mark the comment as a correct answer if this has answered your question.
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10-26-2020 09:11 PM
Thanks for your help. I figure out the issue.
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09-08-2021 11:59 PM
Any chance that you could detail what you did, to get it to work?