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09-23-2021 06:18 AM
Hello,
We are working on ServiceNow <> JIRA Integration and we have a requirement to send the attachment by using MID Server script include.
Can you assist by sharing the code. You can connect on attarkhozema@gmail.com
Regards,
Khozema
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10-09-2025 09:02 AM
Hi
Can you provide the code please .
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03-07-2017 08:44 AM
Hello All,
Sounds like everyone is having some trouble with the attachments. I found that it takes 8 different web service calls to move one record with an attachment from SNOW to Jira.
The native Perspectium app in the SNOW platform solves this issue, synchronizing data in real time between instances and Jira - all natively with no coding / web servicees. if anyone would like more information please feel free to contact me directly william.morisseau@perspectium.com
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03-07-2017 07:37 PM
I am not familiar with Jira's web service calls, but with others that I have worked with, I have found that to send a file to another system, it needs to first be converted to Base 64.
Here is some info from the guru that might be able to help with that.
I used this to send a file from SNow to Workday.
Sending attachments to a 3rd-party service desk - ServiceNow Guru
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09-13-2017 09:32 AM
Hi Kumaran,
You might want to look at the platform DragonGlass. It has connectors to both servicenow and jira, and utilizes REST APIs in order to aid its search capabilities. It extracts data and you can also search and create analytics across data stores. Hope this helps.
Thanks,
Domenico