Hi Narender

you should be able to download files, please reference to following documents:

We need to download all the attachments for Incident table. How do we get it? or http://wiki.servicenow.com/index.php?title=Exporting_Data#gsc.tab=0

Cheers

Syed

Hi Syed,

  I do not need to attach to incident, When I click on UI action then It should give the pop-up window to save to local desktop. Is there any option that we can do to achive.

I have given the file name as below, but still its not working.

this.fileName = 'Incident Notification Letter.pdf';

In GeneralForm Script include you will find _setFileName function, Either set the filename here or comment the below line.

"this.fileName = 'Employee Verification Letter for ' + this.glideRecord.opened_for.name";

Then try again.

Has anyone had success with setting styles on the resulting PDF and if so, how did you go about it?

Thanks!