shferoz1
Mega Contributor

Hi Faheem,


I have configured changes as per your instructions in my Personnel developer instance which is on Helsinki. But it's not generating PDF.



I confirm that UI Action is triggering Script Include below are my logs :



Could you please guide where could be the issue. In log it says issue is at line 65 generalHRForm.createPDF().


find_real_file.png


feroz4051 , I am getting the same error , Can you please let me know how did you resolve ?



syed.faheem , any thoughts on this error?


syed_faheem
ServiceNow Employee

Hi Guys, I had developed this in Geneva and havent got change to make changes for Helsinki version. This error might be due to changes which H release introduced. I will soon be updating this solution to with with H release.


Thanks for the response syed.faheem , I am looking forward to your Helsinki Verison.


Thanks in advance.


I am getting same error in Helsinki at a customer.  Did you ever resolve what is causing the issue?  I believe it is in the createPDF function or later code in GeneralForm script include.  I don't think its Faheem's code.