Hello everyone,

Issue I am facing is, ServiceNow instance is not receiving mails. I sent mail to the Username provided in ServiceNow SMTP email account, but I am not able to see those mails in service now.Email receiving is enabled in email properties. I checked the Email Diagnostics and Connection, so it is showing "no job defined",

Any pointers how to fix this issue.Can we add schedule job reader manually?

thanks in advance.