How to create a delay in record creation

Mi4 · ‎04-12-2020

Hello,

I created a business rule to allow approvers to see the attachments added to the application in the portal.(Global)

Weirdly, however, we realized that we needed to enforce this business rule before an authorization record would occur.

System log:

My boss told me to use 'gs.sleep' as a way to make this delay.(Global)

Refer to:

<https://community.servicenow.com/community?id=community_question&sys_id=8cdc8329db9cdbc01dcaf3231f96...>

However, it doesn't work well.

Can you point out what is wrong?

Regards,

Ankur Bawiskar · ‎04-12-2020

Hi,

gs.sleep() is not allowed in scoped app; you can use this to use some delay

ms -> milliseconds

function sleep(ms) {
  var endSleep = new GlideDuration().getNumericValue() + ms;
  while ( new GlideDuration().getNumericValue() < endSleep) {
   //wait 
  }

  return;
}

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Mi4 · ‎04-12-2020

Hi,

Thank you for your reply Sorry for the rudimentary confirmation.

Where do you put this code you gave us?

Business rules? Is it a script include?

Regards,

Ankur Bawiskar · ‎04-12-2020

Hi,

remove line 3 and 4 from business rule and use this; no need to call script include

var ms = 5000; // 5 seconds

var endSleep = new GlideDuration().getNumericValue() + ms;
while ( new GlideDuration().getNumericValue() < endSleep) {
//wait
}

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

Mi4 · ‎04-12-2020

hi,

Thank you for teach.

By the way, can this 'gs.sleep' perform the same function as the Timer implemented in the following WF?

My requirements ;

I want to delay the processing of this approval user box.

Regards,