How to show the Column header for a reference variable on Service Portal

Karthick PS
Tera Contributor

‎07-07-2021 03:56 AM

Hi,

Please help.

How to show up the column header of a table in a reference variable on Service portal?

Example. I have a reference variable thats referring sys_user table.

When user filling the form on serviceportal, he has to see the column headers like Name, Title, Department

 

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Ankur Bawiskar
Tera Patron

‎07-07-2021 04:04 AM

Hi,

add the variable attributes in that variable

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;title,department,ref_ac_columns_search=true,ref_ac_order_by=name

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Karthick PS
Tera Contributor
In response to Ankur Bawiskar

‎07-07-2021 04:16 AM

Thanks. 

Gave the above variable attributes. But, still not seeing the Column Header like Name, Title on Service Portal.

Any guidance??

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Ankur Bawiskar
Tera Patron
In response to Karthick PS

‎07-07-2021 05:10 AM

Hi,

it should be showing.

which field values it is not showing title or department.

the user you are using should have read access to the department table then only it would show

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Karthick PS
Tera Contributor

‎07-07-2021 04:56 AM

@Ankur Bawiskar - Any help on this is highly appreciated

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