Script Debugger not Working

aj78 · ‎11-12-2019

Hi,

While trying to debug the business rules script the script debugger is not responding.

I have placed the code in business rules > script pane. The condition is placed to trigger business rule is implemented 'after database Insert' on 'live_message'.

Since last successful update of Madrid. Debugger is not working properly. Breakpoints are not able to pause the flow of execution.

Kindly help.

Regards

aj

Service_RNow · ‎11-12-2019

Hi AJ,

You cannot run the script directly from the script debugger.

1. You have to set the break points in the script first. Reference: Set or remove breakpoints

2. Then you have to open the script debugger by clicking on the script debugger icon placed above the script.

3. Now try to execute the code by triggering business rules or whatever that will hit the block of code where your break points are.

4. If you perform above 3 steps successfully, your script debugger will pause the execution at your break point. and you will be given an option to resume the execution.

NOTE: script debugger doesn't work with impersonation.

Thank you,

Please mark the answer helpful/correct if applicable.

aj78 · ‎11-12-2019

Hi RamS,

Step 1. Set Breakpoints

Step 2. Open script debugger from the icon

Step 3. Trigger business rule.

Step 4. Debugger stops at the breakpoint. NOT WORKING (This was working before the update).

Any more suggestions.

aj78 · ‎11-12-2019

It seems the business rule creation has changed in comparison to what is mentioned in the docs https://developer.servicenow.com/app.do#!/training/article/app_store_learnv2_scripting_madrid_server...

Current UI & Options

Chris L5 · ‎02-13-2020

I am having the exact same issue that AJ is having.

I have followed these steps exactly.. and still no luck.

Note: The Script Include is working properly.. and is triggered by the BR as intended.

This is even for a simple "hello world" scenario.. just to avoid having too many moving pieces to worry about.

Code works.. Debugger does not.

Update: I just tried this on a Free Developer Instance.. and it works as intended...

But it does NOT work on our Project's Dev Instance... /shrug

Free Dev Instance Screen shot (showing things working)