Hi Deepak,

We cannot dot walkin in the condition builder but we can do it using the code. Thats why I checked if the comments field is changing in the BR script and then triggered the event.

Thanks,

Tanaji

How can we do the dot walking to the requested items Additional comments using the code? This looks like a possible resolution of the issue?

Hi Tanaji,

many thanks for looking into my problem.

Actually I tested this before logging my question, but it didn't work, because the Additional comments field is on sc_task.request_item.comments.

Your method works quite well with "Work notes" as it is on sc_task.work_notes.

If I understand correctly, you want to trigger the notification on 'Catalog Task' table when the Additional comments field of 'Requested item' changes.

Yes, I want to trigger the notification on Catalog task table, when the Additional comments field of 'Requested item' changes, because the assignment group is in the task table.