User Criteria on the catalog item under the Related List Available for (or Not Available for). That will limit who can search and use the item

Hi Michael,

So I have an additional question on this method, but for CMS only.  We are already using the Related List Available For and Not Available For on our Catalog Items.  Now, this does remove them from our CMS Service Catalog.  However, when you search for something in the Global Search while impersonating a user who is listed in the Not Available For, the Catalog Item is still searchable.  Any thoughts?

Thanks,

Mike

Hi Sanjiv,

      I went inside of the catalog item and I don't see the "No Search" flag. Am I not looking in the correct place?

Hi Karen,

It is not on the form. You need to add it to the form using form layout. Or you can just bring it up in list layout and edit it from list layout as well.