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09-13-2018 06:19 AM
If you can post the screenshot of your incident form that might help.
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09-13-2018 06:26 AM
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09-13-2018 06:55 AM
Okay, what happens if you de-activate all of the test steps but just impersonate, open the form, and then set the 'Assigned to' field. Does it set successfully?
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09-13-2018 07:10 AM
Yes. That runs normally with only that 3 steps impersonate/open form/set value to assigned to
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09-13-2018 08:18 AM
Okay. Try adding steps back one by one and see if you can isolate the step that's causing the problem.