Migrating from SP to ESC - Categories and Topics
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07-15-2025 01:22 AM
Hello everyone,
We're currently in the process of migrating from SP to ESC in term of the Service Catalog.
ESC uses Taxonomies, Topics, in SP we are used to Categories and Subcategories.
We'd like to have a "Service Requests" main topic and underneath it to keep the original categories and subcategories.
Is there anyway to make ESC use categories same way as it is using topics? or do we have to create same topics following the categories hierarchy?
