Automatically open the attached Catalog Item from an AC Task in the ESC portal and close the AC task
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01-06-2026 12:14 AM
I have created custom tables (AC Case and AC Task) and added a Catalog Item reference field on the AC Task table. When an AC Task is assigned to a user and the user opens it in the ESC portal, how can I make the attached Catalog Item open automatically, and upon submitting the request, how can the corresponding AC Task be automatically closed as Complete?
