Hi @davidpearls
I’ve worked as a Change Manager and have been using ServiceNow since 2014. I’ve never seen the “Close Non-Compliant” status as an out-of-the-box (OOTB) feature. It seems like this is not OOTB. You can watch my video to understand it better.
https://youtu.be/BCacLLD-WwE
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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