Hi,I'm on Zurich and wondering if there's any info on how the Meta Description field should be populated in SNOW Knowledge Articles; from digging around some posts that are several years old I've found that generally it seems to be used for SEO for e...
I am unable to move past this task in the training. I have followed the steps exactly as given but keep getting task failure.I attempted it as a System Admin and as Platform User.I attempted on multiple web browsers.I terminated my instance and opene...
Please ignore the business use case.The focus is only on understanding the GlideAggregate behavior below.I am learning GlideAggregate and want to understand why this is happening.I am running the following script in Background Scripts (sys.scripts): ...
Hello All,I’m looking for guidance on how to enable the Coral theme in our instance after upgrading from Xanadu to Zurich. I’ve searched through available articles but haven’t found anything that directly addresses this.Any help or pointers would be ...
Hello, Could you please confirm whether Sales Success Center accessible to ServiceNow partners or restricted to ServiceNow internal employees only? If partners do have access, could you please outline the eligibility criteria, required roles or permi...
Hi,From my perspective, the Documentation and Learning pages should minimize frequent UI changes, as these pages effectively serve as specifications that engineers rely on for reading, tracking, and reference. Consistency and familiarity are importan...
Hi Community,We’re noticing an issue in Privacy Management with Processing Activity records:• The Overview tab is completely blank• On the Details tab, the Criticality Score section is also not displaying any dataThis is occurring consistently across...
Dear flow experts, How can we re-direct the approvals from one approver to another? Best Regards,Ashwini Pingle
Hello SPM experts,I need to form a URL for a project (I have the sys_id) but this should open in Project Workspace and not in the classic UI for the project.I used the URL for an existing project hoping to replace the sys_id in the program however it...
Hello All,I'm woking on the Virtaul agent configuration for one of my client and in the is slight difference in the option that I'm w.r.t. my PDI.Inside Conversation Interface> Setting is the option to get VA setup option which I can see in PDI but n...
Hi Folks, The flow should trigger whenever the ‘Additional Comments’ field is updated, regardless of whether the update is made through the incident form or via email. when ever I'm trying to update the comments via incident form it is triggering the...
Hi All, I try to solve the Lab 4.0 from On-demand Course - Virtual Agent Implementation, but when I open Virtual Agent > Designer , it never loaded, see printscreen: How Can I solve the problem?
Hello all, I am trying to complete the Branding Virtual Agent lab, name of the LAB: Virtual Agent Implementation, Client Configuration, Web Client Branding - LAB 2.1. Even if I followed the steps over and over again, I have the following error: Did ...
Hey there! In my client's Prod instance, they have created one user account for me to configure some features with admin access. Within same customers Dev environment, there is no user account that was created for me in the Prod instance or synced wi...
I have a requirement wherein I need OOB Activity Stream @Mention Email notification to be visible under activity stream of CR/RITM/SCTASK. While I am mentioning anyone in CHG/RITM/SCTASK .I am able to recieve mail in inbox and email logs, but it is ...
