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Forum Posts

Prompts for Microsoft Copilot Studio Integration

We have tried integrating Servicenow with microsoft copilot  studio. And after connecting  copilot studio with servicenow, whenever we are trying to add some prompts to the agent we are not receiving any data . What might be the issue or where can we...

Resolved! Aging Incidents Measurements

I've been digging online for a while but haven't made many inroads on something I'm curious about: We have a 'meter' that keeps tabs on our aging incidents. After seven days of an incident being open, it sends the incident to a service manager for ad...

KidForADay by • Giga Contributor
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  • 1 replies
  • 1 helpfuls

Resolved! What is a good learning path for me?

Hi! Just signed up through the Veterans Affairs options and would like to learn more about AI and possibly move over to OIT.  What would be a good starting point for me? 

JAMIP by • Kilo Contributor
  • 562 Views
  • 2 replies
  • 1 helpfuls

Resolved! Creating a Knowledge Feedback Dashboard

How do I create a knowledge article feedback dashboard? I want to track article feedback pre and post modernization.I would like to track these KPIs:Total Feedback Positive Feedback % Negative Feedback % Open Feedback Tasks Average Rating I would lik...