Hello Community, I was trying to understand Knowledge Blocks usage across industries and trying to prioritize their application.I see two main, distinct use cases for Knowledge Blocks. Both provide significant value, but I am seeking insight into whi...
I'm struggling to understand what ServiceNow CRM is. I get the impression that it is not a stand alone product rather offered as part of ServiceNow CSM?
I'm fairly new poster, I suppose, but it seems all my questions are getting moderated. Is this because I'm new, or someone reported me, etc? I ask because it just slows the whole process down.
There are many overlaying Alerts in the Now and CSM product. One example is when saving a List. There is a green ribbon that appears on the screen. These alerts are laid over buttons on screen and DEMAND action, when their purpose is only to inform t...
Hi all, I’m working on a Service Portal landing page that loads multiple widgets. Each widget executes a server script that calls a SailPoint API using a sn_ws.RESTMessageV2 instance. I’m noticing that every RESTMessage execution is generating a ne...
Good afternoon: My name is Myah Johnson, and I would like to become a beginner to mid-level System Administrator. Is there an HR Manager hiring for this kind of position? If so, please email me directly at complianceprofessionalmj@gmail.com. Thanks.
Hello community, I am taking the Welcome to ServiceNow course - but I perform the tasks and some of them do not validate their execution. So I can't finish this course and add it to my resume. Any suggestions?
Is there any free csa voucher?
Hello I was hoping for some guidance on a reporting matter... My report returns a list of computer assets by "assign to" user's country, so UK, US, Denmark, Thailand etc.How do we manually / custom group the output, e.g. have the counts for UK and De...
Hi, I am trying to complete the "Employee Center Essentials" lab under Associate Business Process Analyst certification. To do so I need to install Employee Center Pro. The steps state I need toNavigate to the ServiceNow Store(opens in a new tab).Lo...
As an administrator, I do not want my customers to be able to send comments on an automated Catalog Item within a Customer Service Management portal. When a customer uses an automated catalog item (i.e., an RPA bot), they should not be able to acces...
Hi all,Is it possible to create a custom column layout in Page Designer, like 5-2-5, instead of the standard options? Any guidance on how to achieve this would be great.
Hi all,I’m building a custom catalog widget to select Roles and Entitlements from an external system (SailPoint) with over 100k records. I need guidance on: Efficient client-side rendering for multi-select lists. Using pagination, lazy loading, or se...
Hi everyone,Is anyone currently working on the SailPoint integration with ServiceNow? I need some help understanding how the widgets work for Entitlements, Roles, and Access Profile management. I’d like to know: Are there any out-of-the-box widgets a...
Hi everyone, I’m working on integrating Cisco Webex with ServiceNow using the Notify Webex Connector. I’ve set up the plugin and created OAuth credentials with a service account in our test environment. However, I’d like some guidance on best practic...
